jus77 Platform Privacy Notice
This page describes what we collect when you use jus77 and how we keep that data protected. We at jus77 operate a sportsbook and gaming platform offering Liga 1 betting, live-dealer games, slots, and esports markets across supported Indonesian jurisdictions. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or place bets on our platform, we collect personal and transactional data to verify your identity, process payments, and deliver our service.
We encrypt your data in transit and at rest. Your banking credentials are processed by your bank or payment provider, not stored by jus77. We do not sell your personal information to third parties. We retain your data only as long as needed to operate your account, comply with regulations, and resolve disputes. This privacy notice applies to all jus77 account holders regardless of location—whether you access jus77 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta.
Our privacy practices comply with applicable Indonesian data protection standards. If you have questions about how we handle your data, contact our support team via live chat, email, or in-app messaging. You have the right to request, correct, or delete your personal data subject to legal retention requirements.
What We Collect on jus77
We collect several categories of data when you use jus77. Account information includes your name, email address, phone number, date of birth, and KTP or passport number during identity verification. Address data covers your residential address and proof of residence (utility bill or bank statement). Payment information includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details) and deposit/withdrawal transaction records. We never store full bank account numbers or card details; your bank or e-wallet provider encrypts and transmits that information directly.
Gameplay data includes your bets, wagers, game selections, win/loss outcomes, and account balance history. Device and network data covers your IP address, device type (Android phone, iPhone, desktop), operating system, browser version, and network connection type. Communication data includes emails, chat logs, and support tickets you submit. We collect this data to verify your account, prevent fraud, process payments, settle bets, and respond to your inquiries.
How We Use Your Data
We use your data for six primary purposes: Account verificationwe confirm your identity, age eligibility, and jurisdiction compliance before activation. Payment processingwe transmit your chosen payment method to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment to deposit or withdraw funds. Fraud preventionwe monitor your account for suspicious activity (duplicate accounts, rapid deposit-and-withdrawal cycles, access from multiple countries in minutes) and contact you if we detect anomalies.
Bet settlementwe record your wagers, track game outcomes, and calculate payouts automatically. Customer supportwe review your account history, payment records, and previous interactions to assist with login issues, withdrawal delays, or bet disputes. Regulatory compliancewe retain records for seven years to meet legal requirements in supported jurisdictions and respond to official inquiries.
Third-Party Processors and Data Sharing
We share your data with trusted third parties only as necessary to operate jus77. Payment processorswe transmit account details, deposit amounts, and withdrawal requests to online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process transactions. These providers have their own privacy policies and data handling practices. Hosting and infrastructure providersour servers may sit outside your jurisdiction (e.g., Singapore, Malaysia, or the Philippines) to ensure redundancy and performance. We contractually require these providers to encrypt your data and restrict access to authorised staff only.
Fraud prevention serviceswe may share anonymised betting patterns or IP addresses with third-party fraud-detection services to prevent abuse and money laundering. Legal compliancewe may disclose data to government agencies or law enforcement in response to subpoenas or official requests, in accordance with applicable law. We do not permit third parties to use your data for their own marketing purposes.
We at jus77 treat your personal data as a trust—encrypted, restricted to authorised staff, and shared only with partners necessary to deliver our service.
Your Rights and Data Retention on jus77
You have the right to access, correct, or request deletion of your personal data. Log into your jus77 account and navigate to Account Settings to update your email, phone number, or residential address. If you want a complete copy of your data held on jus77 (including all bets, deposits, withdrawals, and support tickets), contact our support team with your account email. We will compile and send your data within 10 business days.
We retain your data for as long as your account is active plus seven years after closure to comply with regulatory requirements and resolve any outstanding disputes. If you request account deletion, we will remove your personal information from active systems but retain encrypted records for regulatory compliance. You cannot delete data relating to completed transactions or bet settlements, as these must be retained for tax and legal purposes.
Cookies and Tracking
We use browser cookies and local storage to maintain your login session on jus77, remember your language preference, and track your activity for fraud prevention. We do not use cookies to build profiles for third-party marketing. You can disable cookies in your browser settings, but this may prevent jus77 from functioning correctly on web browsers. Our Android and iOS apps do not rely on browser cookies; they use secure tokens to maintain your session.
Data Breach Notification
In the unlikely event of a data breach affecting your personal information stored on jus77, we will notify you via email within 72 hours and describe the scope of the breach, the data affected, and steps we are taking to secure your account. We will also notify relevant regulators as required by law. We recommend changing your jus77 password immediately upon receiving a breach notification and monitoring your payment accounts for unauthorised activity.
Contact Us About Privacy
If you have questions about our privacy practices, wish to exercise your data rights, or suspect a data breach, contact us via live chat (available during operating hours), email, or in-app support. Provide your jus77 account email and a description of your inquiry. Our support team will escalate data-protection requests to our Data Officer, who will respond within 10 business days. We take privacy concerns seriously and commit to resolving them transparently.
We may update this privacy notice periodically to reflect changes in our data practices or applicable law. We will notify you of material changes via email or in-app notification. Continued use of jus77 after such notification constitutes acceptance of the updated privacy notice. Our commitment to protecting your data remains consistent across all updates.